Hello dear
Welcome To Subaru of Troy
At Subaru of Troy, customer satisfaction is at the heart of their mission. Nestled in Troy, NY, this dealership has earned praise for its exceptional service and knowledgeable staff. From first-time buyers to seasoned car enthusiasts, Subaru of Troy creates a welcoming environment where questions are encouraged and answered with patience. Customers rave about the delightful experiences and seamless purchasing process, whether opting for a reliable Forester or an exhilarating WRX. With a commitment to transparency and care, Subaru of Troy ensures that every client feels supported, culminating in a joyful journey from the showroom to the road.
Welcome to Subaru of Troy, where exceptional customer service meets reliable automotive excellence in the heart of Troy, New York. Situated at 800 Hoosick Rd, Troy, NY 12180, Subaru of Troy is more than just a car dealership; it’s a destination for car enthusiasts and those seeking the perfect vehicle for their lifestyle.
At Subaru of Troy, customers rave about their experiences, a testament to the commitment the team has to making each transaction seamless and enjoyable. Rudy and Brandon, among others, are frequently mentioned for their patience and expertise, providing thorough answers to every question prospective buyers have about the diverse lineup of Subaru models. One happy customer, Jeanette Vartigian, recounted her journey from a 1989 car shopping experience to finding the perfect Subaru Forester. Her satisfaction exemplifies the dealership’s dedication to ensuring customers leave happy and informed.
Moreover, the level of service continues to impress. Customers like Caitlyn Roden have shared how the team’s unwavering support led her to drive off in a 2024 Crosstrek, while others like Emily Borghi received prompt resolutions for any concerns, showcasing the dealership's commitment to customer satisfaction. From financing inquiries to vehicle maintenance, each touchpoint echoes a philosophy of customer-first service.
- Exceptional Customer Service: Customers appreciate the patient and knowledgeable staff, like Vito and Cullen, who prioritize their needs.
- Wide Range of Models: With options like the 2025 WRX and the 2024 Crosstrek, there’s a Subaru for everyone.
- Stress-Free Experience: Buyers have expressed satisfaction with an overall smooth purchasing process, making Subaru of Troy stand out among competitors.
- Reliable Service Department: Repeat customers rave about the efficiency and reliability of the service team.
So whether you’re a Subaru loyalist or a first-time buyer looking for a dependable vehicle, Subaru of Troy should be your first stop. The blend of a welcoming atmosphere, knowledgeable staff, and a commitment to customer happiness makes it a standout in the automotive dealership landscape. Come experience the Subaru of Troy difference today—you might just drive away with the love of your life on four wheels!
“ It was great working with Brandon during the process of obtaining our new ride. Staff were very kind and helpful, especially when we had an unrelated mishap of our own. Unbeknownst to us, a couple of our tires on our Camry had sprung a leak on the way over to the Subaru dealership, and the fellas in the service station were nice enough to top us off and check to see if another local Toyota dealership had replacements in stock. They did, and the Subaru folks pointed us in the right direction. A couple days later, we had our Outback to add to the family. Thanks a bunch guys! It was a pleasure. ”
“ I had a great experience buying my first car here. Jimmer and the rest of the team were fantastic! Super friendly, responsive, and informative. They were genuine in helping me through the purchasing process and I am very please with my vehicle. Thank you Jimmer and team! ”
“ We had the best dealership experience at Subaru of Troy! We had the pleasure of working with Saifar. We ultimately came in to just look around and see what Subaru had to offer and within 24 hours we couldn’t say no! He was very patient and did not push us to make a decision until we felt it was ready. He was very personable and listened to what we want in a vehicle and delivered. We left with a 2025 Subaru Crosstrek Wilderness in Alpine Green. Saifar was so happy for us it felt like he was family cheering us on! Mark was amazing and personable as well during the paperwork process. He made it so easy and didn’t feel stressful in the slightest! He made sure to ask all the right questions and give us all the answers we needed. We couldn’t be happier! This was hands down the best experience we have ever had at a dealership and we feel very thankful to have a safe and reliable vehicle thanks to Subaru of Troy! ”
“ I was beyond satisfied for the customer service I received at Subaru of Troy. Rudy and Brandon were so patient answering all my questions about the different types of Subarus . It was 1989 since I went shopping for a vehicle. I did end up choosing a Subaru Forester after going to other dealers, looking at different models, and brands of car. I am thrilled and love my Subaru!! ”
“ I bought a 2025 WRX from subaru of Troy. Everything was amazing except for the salesman drilling into my bumper to mount the front plate. I called and spoke to Cullen who is a manager and had to bumper replaced hassle free. They were great and I LOVE my new car!!!! ”
“ I had an awesome experience at Carbone Subaru of Troy. Rudy, Jimmer, Le’liece, and Carli were so helpful and got me the best deal possible on a 2024 Crosstrek. They answered every question I had, and went above and beyond my expectations to make sure I was all set to drive off the lot with a new car (and even filled up my gas tank!). I’m obsessed with my Crosstrek. Thank you! ”
“ Best car dealer I’ve ever had the pleasure to work with!!! 5 stars for Vito (sales) he was truly amazing!! Kind, patient and not overly aggressive all the things I hoped for. Everyone from finance department, courtesy people, just a great experience purchasing my new Subaru. Highly recommend this dealership!! Let me add the service department was great, very efficient and reliable. Thank you ”
“ Mr Fortune was very professional and made the experience of buying a car, after totally destroying my other Subaru in an accident, very easy and well, painless . And I must say that the design of a Subaru is excellent at protecting it’s occupants. ... ”
“ It was great working with Brandon during the process of obtaining our new ride. Staff were very kind and helpful, especially when we had an unrelated mishap of our own. Unbeknownst to us, a couple of our tires on our Camry had sprung a leak on the way over to the Subaru dealership, and the fellas in the service station were nice enough to top us off and check to see if another local Toyota dealership had replacements in stock. They did, and the Subaru folks pointed us in the right direction. A couple days later, we had our Outback to add to the family. Thanks a bunch guys! It was a pleasure. ”
“ I had a great experience buying my first car here. Jimmer and the rest of the team were fantastic! Super friendly, responsive, and informative. They were genuine in helping me through the purchasing process and I am very please with my vehicle. Thank you Jimmer and team! ”
“ We had the best dealership experience at Subaru of Troy! We had the pleasure of working with Saifar. We ultimately came in to just look around and see what Subaru had to offer and within 24 hours we couldn’t say no! He was very patient and did not push us to make a decision until we felt it was ready. He was very personable and listened to what we want in a vehicle and delivered. We left with a 2025 Subaru Crosstrek Wilderness in Alpine Green. Saifar was so happy for us it felt like he was family cheering us on! Mark was amazing and personable as well during the paperwork process. He made it so easy and didn’t feel stressful in the slightest! He made sure to ask all the right questions and give us all the answers we needed. We couldn’t be happier! This was hands down the best experience we have ever had at a dealership and we feel very thankful to have a safe and reliable vehicle thanks to Subaru of Troy! ”
“ I was beyond satisfied for the customer service I received at Subaru of Troy. Rudy and Brandon were so patient answering all my questions about the different types of Subarus . It was 1989 since I went shopping for a vehicle. I did end up choosing a Subaru Forester after going to other dealers, looking at different models, and brands of car. I am thrilled and love my Subaru!! ”
“ I bought a 2025 WRX from subaru of Troy. Everything was amazing except for the salesman drilling into my bumper to mount the front plate. I called and spoke to Cullen who is a manager and had to bumper replaced hassle free. They were great and I LOVE my new car!!!! ”
“ I had an awesome experience at Carbone Subaru of Troy. Rudy, Jimmer, Le’liece, and Carli were so helpful and got me the best deal possible on a 2024 Crosstrek. They answered every question I had, and went above and beyond my expectations to make sure I was all set to drive off the lot with a new car (and even filled up my gas tank!). I’m obsessed with my Crosstrek. Thank you! ”